01 Booking – Top seven tips for increasing your booking application chances?

1. Whilst we only let on a bed by bed basis we make offers based on a total apartment being filled, so if you can group your applications with fellow students/friends you have a greater chance of being offered accommodation early.
2. Booking for 2 or more semesters increases your chances substantially
3. Book the preceding Summer Semester (June to August) and you are more likely to be accepted for a space in the following academic year
4. Include a twin/double as a second preference. There are as many twins as singles in the property, therefore singles are limited.
5. Pay both semesters up front and take advantage of the sizable discount available, see rates section
6. Complete the application form and licence fully to allow for easy processing.
7. Sign the licence and pay the deposit as early as possible, please note that bookings are occurring up to 9 months in advance in Dublin based on a shortage of student accommodation.

01 Booking – What is the difference between a standard and a premium room?

01 Booking – What is the difference between a twin room and a double room?

1. A twin room is a large room consisting of two single beds, which is shared by two students.
2. A double room is a large room that accommodates one person.

01 Booking – What is the process for booking accommodation?

All booking requests should be made through the webpage Book Online form. An application for a booking does not guarantee an offer.

1. Complete the booking form on this webpage and submit online, you will receive a confirmation email with booking ID.
2. Await email offer and or call. Call or email the office to follow up on your application using your booking reference.
3. Based on you accepting offer you will receive an invoice for a Booking Deposit which can be paid via credit card and also a Letting Agreement using “Docusign” allowing electronic signing by both you or your Guarantor/Parent
4. Pay deposit and submit signed licence based on offer
5. Pay rent due at least 1 month before letting agreement start date
6. You will be asked to confirm your expected arrival date and time, please note this has to be during working days/hours, Mon-Fri 9am to 5:30pm.
7. Collect keys and licencee handbook after/on start day of the licence. You will also be given an introduction to the Property
8. We can arrange emergency collection of keys outside of these hours if required. You may nominate someone to collect on your behalf in writing.

01 Booking – Who will I be sharing with?

1. If you wish to share with a friend, please state this on your booking application form and ensure your friends have also applied online and referenced your name, we can generally group friends together
2. For individual applicants who do not have someone to share with, don’t worry, we aim, wherever possible, to allocate students by college, year, age and course of study. However this cannot always be guaranteed.

01 Booking – Will I be allocated an apartment with mixed gender?

1. Buckley hall has a general non-mix policy unless tenants specifically request otherwise in their application form.

02 Utilities – Are there catering facilities?

1. No, the apartments are self-catering.
2. Each apartment has its own kitchen with cooking facilitates where students can prepare their own meals.
3. There are also plenty of shops, cafes and restaurants in close proximity of the premises.

02 Utilities – Broadband introduction and use

1. In Buckley Hall we realise the importance of excellent Broadband.
2. We recently upgraded our entire system to a state of the art managed wireless network with 1,200Mb/sec available Internet bandwidth.
3. You can access seamlessly throughout the building.
4. When you collect your keys you will also be provided with a broadband key code which is unique to you as a tenant.
5. Use your phone/mobile device/laptop/tablet to access the internet using Safari/Chrome/Firefox in the building and you will be diverted to a page and requested to enter your personal unique key.
6. If you have a problem with access, please contact the management company using the Contact Us Form.

02 Utilities – How are utilities covered? What are my bills?

1. Broadband Internet and refuse/bin and water charges are covered by the Landlord.
2. Pre-pay electricity meters are installed giving each apartment control over their energy consumption and costs.
3. The gas meters are read at start of 1st tenant move in and during license period and invoiced equally to occupants per apartment at cost.
4. Please note there is basic standing charge for both, gas and electricity (€1 per day per apartment). We estimate that students will spend on average €30 per month per student on utilities. This amount can fluctuate depending on usage and time of year.

02 Utilities – How do I pay for Gas Usage and how is it calculated

1. Buckley Hall sources the cheapest gas rates annually through a broker ensuring tenants get the best possible rates
2. Each apartment has its own gas meter.
3. Management take a gas meter reading at the date of 1st tenant moving into apartment during an academic semester
4. Management take a 2nd gas meter reading every 3 months or at a tenant Check Out date whichever is the sooner
5. The gas cost is calculated using the suppliers rates and split evenly and invoiced to all tenants sharing an apartment
6. Therefore tenants do not have to sign up to bills etc and are only responsible for duration of their stay.
7. Energy costs can be minimized be use of the Nest Thermostats, the apartments have very good BER ratings and the costs are very low and estimated to be approximately €10 per person per month. Of course if you leave the heating on full 24X7 with windows open they can be higher.

02 Utilities – How do I use the laundromat?

1. There is a laundry available in the basement to all Licensees which is operated and managed by Circuit.
2. You will need to purchase your own washing powder which is available from local shops.
3. Credit to operate the machines can be purchased online, please see instructions to use under Laundry-Video.
4. Alternatively a local laundry is 9 minutes walk away, Gardiner Street Dry Cleaners, Unit 2, Belmont Middle Gardiner Street, Dublin 1, 086 4476865.
5. If you have any queries regarding use of the laundry or if there is and issue with it, please contact Circuit directly. Their number is detailed in the  Laundry-Brochure.

02 Utilities – My electricity is topped up but is still not working

02 Utilities – Nest heating thermostat standard schedule

02 Utilities – Waste disposal and recycling

1. Waste disposal is included in your rent.
2. At Buckley Hall we encourage students to be green and recycle. It is important to segregate and compact your waste.
3. In your apartment you will have two bins, one is to be used for general waste and the other for recyclable waste.
4. The Recycling bin in your apartment takes any paper, light cardboard, aluminum drink cans, washed food tins, plastic bottles, plastic film and packaging and Cartons, please see instructions in Download Section of this webpage.
5. Please dispose of all glass bottles and jars in our glass bottling bins in the basement, please make sure to separate all plastic bags/lids/cardboard etc.
6. Buckley Hall disposes of approximately 6,000 litres of waste per week, therefore recycling makes a big difference, think green.

02 Utilities – Where can I store my car and bike in the property?

1. Whilst we have an underground carpark, it is fully booked out.
2. If you have a car parking requirement please contact us. Onstreet car parking is available through Dublin City Council and there is free carparking on Buckingham Street Lower.
3. Underground secure bike storage is available in the basement.
4. Please note bikes are only permitted to be brought through the garage pedestrian gate located on Railway Street. It is a breach of House Rules to bring your bike through the apartment stairwells or/and store in your apartment due to damage caused to stairwells and apartments and also obstruction of fire exits. Breach of rules will result in a fine and/or termination of Licence.
5. Users of the Car park and Bicycle Storage facilities do so at their own risk. The management will not accept responsibility for any damage, accidents or losses.

02 Utilities – Wi-Fi connection issues

If your Wi-Fi is not working but you have signal check the following:

1. Is it not working on all devices? If the answer is yes go to step 2.
2. Restart your device and turn off on the Wi-Fi setting on your device, open all Internet browsers Safari/Google/Chrome and see if one provides the logon page to Wi-Fi, if not working go to step 3.
3. Check if it is working for someone else in your apartment, if the answer is no go to step 4.
4. Walk to laundry or office in the basement and try to connect with new Wi-Fi access point and check if working (this discounts an issue with your apartment Wi-Fi access point), repeat step 2, if not working go to step 5.
5. Report the issue using the contact page on Contact Us Form choosing IT issue.

02 Utilities – Will my room or apartment be cleaned on a weekly or monthly basis?

1. The apartments are professionally cleaned and stocked with full inventory before Check In.
2. During your stay the apartments are self-catering and therefore students are responsible for keeping each apartment clean.
3. Common areas outside the apartment are cleaned on a weekly basis.
4. Cleaning inspections may be arranged during the year to ensure the apartments are kept in a good condition and well ventilated. Please refer to House Rules and Regulations.

03 Check In/Out – Can I send over luggage or personal belongings prior to my arrival?

No, unfortunately Buckley hall cannot offer this service. We cannot be held responsible for student’s personal belongings and we do not have a storage facility to accommodate this request.

03 Check In/Out – What do I need to bring with me? Is bed linen provided?

1. Bed linen is not provided with the standard student let. Students should bring their own bed linen sets including pillows and duvets. All beds are standard single Ikea dimensions.
2. Bed linen is provided with short term Airbnb lets and some other letting agreements on a case by case basis.
3. The apartments are fully equipped, see the inventory list Buckley Hall Inventory.

03 Check In/Out – What is my new address? How is post Received

1. Each apartment has its own post box at the bottom of each stairwell. The postman has direct access daily and normally delivers around 8am each day
2. For parcel delivery you should provide the delivery service your mobile number and directly arrange delivery to your apartment. Typically if you are not in the building during a delivery they will provide you with details for local collection or a new delivery date.
3. Buckley Hall does not provide an internal post service or collection service for parcels. However sometimes the courier will drop your parcel at the Buckley Coworking Space when if it is open, however please do not request your parcel is delivered to the office.
4. If we receive your parcel we will notify you via email, and typically it is left at basement collection point for your collection.
5. Buckley Hall does not take responsibility for parcels or post, and we cannot guarantee the office will be open or staff in attendance when your parcel is delivered.
6. Your Postal Address is

Apartment No: “XXX“
Buckley Hall
27-30 Buckingham Street Lower
Dublin 1
“Apartment Post Code“

You can find the exact apartment post code at Eircode Finder. Type in 27-30 Buckingham Street Lower and it provides the apartment lists and eircodes.

1. We try to refund Security Deposit as soon as possible and subject to Terms and Conditions. Normally it is within 1-4 weeks of your Check Out date.
2. To complete a refund we need your bank account details, which you should submit using this Online Form. Once you submit the form it emails both you and us your banking details in a format which allows us to set you up as a beneficiary to complete the transfer. Please check your IBAN is correct first before filling in the form using this link.
3. You can complete this form at at time during your stay and it should be completed before your Check Out Date.
4. Please review the confirmation email details and let us know if any details are incorrect.

03 Check In/Out – What is the process for leaving my apartment?

04 House Rules – Can I have an overnight guest?

04 House Rules – How do I report an issue?

04 House Rules – Is smoking permitted?

Buckley hall has a non smoking policy see General Licence Terms.

04 House Rules – Is there a curfew?

05 Licence – I did not get offered a place in Dublin, am I entitled to a refund?

05 Licence – Is insurance provided for my personal belongings?

05 Licence – What if I want to break from my licence early?

05 Licence – When and how do I pay my rent?

06 Security – How do I report a Security Incident?

06 Security – What service is provided?

Covid Advice – What happens if I or my flatmates get Covid or are close contacts

• Buckley Hall only provides apartment accommodation and cannot provide health advice.
• The accommodation let is specific to your demise or apartment.
• For advice on Covid please refer to the HSE Guidlines available online
• The HSE is the Irish National Health Service and provides general guidelines on what to do if a close contact or if you contract Covid
• Requests to move tenants around the building due to concerns over being close contacts with flatmates are not possible as the building is fully occupied, and in any case such a policy even if possible would likely spread any issue to other apartments preventing isolation.
• The recommendation is to follow the HSE guidelines in all cases and also that of your doctor.
• Our understanding of current HSE recommendations is to complete a Covid test  and/or to isolate if you suspect you are a close contact or if you have Covid.
• If you are isolating and you need something urgent brought to your apartment, let the office know and we can potentially drop outside your door if your flatmates or friends are unable to help.
• If you are very sick please call your local doctor or an ambulance on 112