01 Booking – Top seven tips for increasing your booking application chances?

1. Whilst we only let on a bed by bed basis we make offers based on a total apartment being filled, so if you can group your applications with fellow students/friends you have a greater chance of being offered accommodation early.
2. Booking for 2 or more semesters increases your chances substantially
3. Book the preceding Summer Semester (June to August) and you are more likely to be accepted for a space in the following academic year
4. Include a twin/double as a second preference. There are as many twins as singles in the property, therefore singles are limited.
5. Pay both semesters up front and take advantage of the sizable discount available, see rates section
6. Complete the application form and licence fully to allow for easy processing.
7. Sign the licence and pay the deposit as early as possible, please note that bookings are occurring up to 9 months in advance in Dublin based on a shortage of student accommodation.

01 Booking – What is the difference between a standard and a premium room?

All apartments are generous in size and consist of an entrance hallway, a storage room, an open plan living and kitchen area, a single room, a large twin/double room, ample wardrobe space and a balcony and/or terrace.

Our Premium apartments are extra large apartments that consist of two bathrooms, one is dedicated for the single room, the other is an ensuite dedicated for the twin/double room.

Therefore if you book a Premium Single you will have a Single Room with your own dedicated bathroom in the hall.

If you book a Premium Twin you will have a shared large Twin Room with its own ensuite bathroom.

If you book a Standard Twin or Standard Single you will have to share the main bathroom in hall.

01 Booking – What is the difference between a twin room and a double room?

1. A twin room is a large room consisting of two single beds, which is shared by two students.
2. A double room is a large room that accommodates one person.

01 Booking – What is the process for booking accommodation?

All booking requests should be made through the webpage Book Online form. An application for a booking does not guarantee an offer.

1. Complete the booking form on this webpage and submit online, you will receive a confirmation email with booking ID, use this ID in all correspondence.
2. If we have suitable availablity we will make you and email offer which will describe the apartment, including a virtual tour and general terms and conditions of fixed term letting.
3. If you want to accept the offer you should click on the deposit payment link in email offer.
4. Based on receipt of deposit payment we immediatly issue a letting agreement which will detail all of your terms, this is issued through softward called Docusign which allows you and your guarantor to electronically sign, you sign 1st, and it is then instantly emailed automatically to your guarantor.
5. Pay rent due at least 1 month before letting agreement start date
6. You will be asked to confirm your expected arrival date and time, please note this has to be during working days/hours, Mon-Fri 9am to 5:30pm.
7. You can only collect keys/fobs after/on start date of the licence.
8. We can arrange emergency collection of keys outside of these hours if required or you may nominate someone to collect on your behalf in writing.

01 Booking – Who will I be sharing with?

1. If you wish to share with a friend, please state this on your booking application form and ensure your friends have also applied online and referenced your name, we can generally group friends together
2. For individual applicants who do not have someone to share with, don’t worry, we aim, wherever possible, to allocate students by college, year, age and course of study. However this cannot always be guaranteed.

01 Booking – Will I be allocated an apartment with mixed gender?

1. Buckley hall has a non-mix policy in twin rooms unless tenants specifically request otherwise in their application form. We attempt to always also have a general non-mix policy in apts however the landlord reserves the right to place tenants as required for best estate management, therefore a single gender aparatment is not guaranteed.

Buckley Hall currently offers 3 payment option for Sept to June period. (Please note this is for reference only and each letting will be detailed in an offer email sent to each applicant and any agreement will be documented in a letting agreement entered into between the tenant and landlord.)

1: Payment Per Semester Per Bed

This is our most popular option for those only renting per bed. It allows for the most straightforward payment process, whereby the typical fixed rental period of Sept to June is divided into 2 equal semesters and the rent is paid for each semester in advance, so only 2 invoices with 2 payments. With this option payment can be made via bank card, or bank transfer. There is no requirement for the typical Guarantor Surety payment or direct debit processing.

2: Payment for 2 Semesters Per Bed

The is the same as above, except the tenant choose to pay the entire 2 semesters up front. In this case we issue a credit worth 3% of the 2^nd semesters rent to the tenant (this is by way of a rent free of the final month). With one payment there is less processing and it sometimes suits those who require a single invoice for student loans etc.

3: Monthly Payment Plan Per Bed

We also offer a Monthly Payment plan for period Sept to June only. As Buckley Hall typically lets short term accommodation, we have peak and low rental periods throughout the year. For lettings for Sept to June we offer monthly payment plan whereby the entire rent for this fixed term can be paid in 8 equal monthly instalments during the 1^st 8 months of the letting with payments on the 1^st of each month. However payments are taken via Direct Debit (based on frequency of transactions) and a Guarantor Surety payment is also required. Also with this option a small Service Fee is billed monthly to cover on account the estimated gas and electricity costs per tenant, (the actual gas and electricity meter readings are taken and allocated at cost).

Monthly Payment For Entire Apartment – Longer Term

Whereby the tenant is letting and entire apartment on a longer term letting we simply bill monthly in advance as standard and gas and electricity meters are put into the name of the tenant.

Summer Lets

During the summer June to Aug, Buckley Hall lets short term holiday lets only.

02 Utilities – Are there catering facilities?

1. No, the apartments are self-catering.
2. Each apartment has its own kitchen with cooking facilitates where students can prepare their own meals.
3. There are also plenty of shops, cafes and restaurants in close proximity of the premises.

02 Utilities – Broadband introduction and use

1. In Buckley Hall we realise the importance of excellent Broadband.
2. We recently upgraded our entire system to a state of the art managed wireless network with 1,200Mb/sec available Internet bandwidth.
3. You can access seamlessly throughout the building.
4. When you collect your keys you will also be provided with a broadband key code which is unique to you as a tenant.
5. Use your phone/mobile device/laptop/tablet to access the internet using Safari/Chrome/Firefox in the building and you will be diverted to a page and requested to enter your personal unique key.
6. If you have a problem with access, please contact the management company using the Contact Us Form.

02 Utilities – How are utilities covered? What are my bills?

1. Broadband Internet and refuse/bin and water charges are covered by the Landlord.
2. The gas and electricity meters are read at start of the licence start date and during license period (normally every 2 months) and invoiced equally to occupants per apartment at cost.
3. We estimate that tenants will spend on average €30 per month per tenant on utilities. This amount can fluctuate depending on usage and time of year and also based on energy costs which are currently unstable.

02 Utilities – How do I use the laundromat?

1. There is a laundry available in the basement to all Licensees which is operated and managed by Circuit.
2. You will need to purchase your own washing powder which is available from local shops.
3. Credit to operate the machines can be purchased online, please see instructions to use under Laundry-Video.
4. Alternatively a local laundry is 9 minutes walk away, Gardiner Street Dry Cleaners, Unit 2, Belmont Middle Gardiner Street, Dublin 1, 086 4476865.
5. If you have any queries regarding use of the laundry or if there is and issue with it, please contact Circuit directly. Their number is detailed in the  Laundry-Brochure.

02 Utilities – Nest heating thermostat standard schedule

02 Utilities – Waste disposal and recycling

1. Waste disposal is included in your rent. We encourage students to be green and recycle. It is important to segregate and compact your waste.
2. Apartment Bins: Your apartment has 2 bins, one is to be used for general waste and the other for recyclable waste. The recycling bin takes any paper, light cardboard, aluminum drink cans, washed food tins, plastic bottles, plastic film and packaging and cartons, please see instructions in Download Section of this webpage. Please ensure your bins are not overfilled and please use lids on bins and empty regulalarly to basement bins.
3. Basement Bins: You should regularly empty your apartment bins regualalrly beyfore they overfill into the large Black (general waste) and Green (recycle waste) bins which are based in the basement close the the car entrance. Please dispose of all glass seperately in our glass bottling bins, please make sure to remove all plastic bags/lids/cardboard etc from glass bin they will only take glass.
4. Buckley Hall disposes of approximately 6,000 litres of waste per week, therefore recycling makes a big difference, think green.

02 Utilities – Where can I store my car and bike in the property?

1. Whilst we have a small underground carpark, it is fully let at time of writting and not available.
2. Onstreet car parking is available through Dublin City Council and there is free carparking on Buckingham Street Lower.
3. Underground secure bike/scooter storage is available in the basement free to all tenants.
4. Please note bikes/scooters are only permitted to be brought through the garage pedestrian gate located on Railway Street. It is a breach of House Rules to bring your bike/scooter through the apartment stairwells or/and store in your apartment due to damage caused to stairwells and apartments and also obstruction of fire exits. Breach of rules will result in a fine and/or termination of Licence.
5. Users of the Car park and Bicycle Storage facilities do so at their own risk. The management will not accept responsibility for any damage, accidents or losses.

02 Utilities – Wi-Fi connection issues

If your Wi-Fi is not working but you have signal check the following:

1. Is it not working on all devices? If the answer is yes go to step 2.
2. Restart your device and turn off on the Wi-Fi setting on your device, open all Internet browsers Safari/Google/Chrome and see if one provides the logon page to Wi-Fi, if not working go to step 3.
3. Check if it is working for someone else in your apartment, if the answer is no go to step 4.
4. Walk to laundry or office in the basement and try to connect with new Wi-Fi access point and check if working (this discounts an issue with your apartment Wi-Fi access point), repeat step 2, if not working go to step 5.
5. Report the issue using the contact page on Contact Us Form choosing IT issue.

02 Utilities – Will my room or apartment be cleaned on a weekly or monthly basis?

1. The apartments are professionally cleaned and stocked with full inventory before Check In.
2. During your stay the apartments are self-catering and therefore students are responsible for keeping each apartment clean.
3. Common areas outside the apartment are cleaned on a weekly basis.
4. Cleaning inspections may be arranged during the year to ensure the apartments are kept in a good condition and well ventilated. Please refer to House Rules and Regulations.

03 Check In/Out – Can I send over luggage or personal belongings prior to my arrival?

No, unfortunately Buckley hall cannot offer this service. We cannot be held responsible for student’s personal belongings and we do not have a storage facility to accommodate this request.

03 Check In/Out – What do I need to bring with me? Is bed linen provided?

1. Bed linen is not provided with the standard student let. Students should bring their own bed linen sets including pillows and duvets. All beds are standard single Ikea dimensions.
2. Bed linen is provided with short term Airbnb lets and some other letting agreements on a case by case basis.
3. The apartments are fully equipped, see the inventory list Buckley Hall Inventory.

03 Check In/Out – What is my new address? How is post Received

1. Each apartment has its own post box at the bottom of each stairwell. The postman has direct access daily and normally delivers around 8am each day
2. For parcel delivery you should provide the delivery service your mobile number and directly arrange delivery to your apartment. Typically if you are not in the building during a delivery they will provide you with details for local collection or a new delivery date.
3. Buckley Hall does not provide an internal post service or collection service for parcels. However sometimes the courier will drop your parcel at the Buckley Coworking Space when if it is open, however please do not request your parcel is delivered to the office.
4. If we receive your parcel we will notify you via email, and typically it is left at basement collection point for your collection.
5. Buckley Hall does not take responsibility for parcels or post, and we cannot guarantee the office will be open or staff in attendance when your parcel is delivered.
6. Your Postal Address is

Apartment No: “XXX“
Buckley Hall
27-30 Buckingham Street Lower
Dublin 1
“Apartment Post Code“

You can find the exact apartment post code at Eircode Finder. Type in 27-30 Buckingham Street Lower and it provides the apartment lists and eircodes.

1. We try to refund Security Deposit as soon as possible and subject to Terms and Conditions. Normally it is within 1-2 weeks of your letting agreement end date.
2. If you paid the deposit via a credit card, we will always refund you to the same credit card, you receive an email receipt as soon as this is completed.
3. If you paid your deposit vai bank transfer we will email you a link to a Deposit Return Instruction Form. Once you submit the form it emails both you and us your banking details in a format which allows us to set you up as a beneficiary to complete the transfer. Please check your IBAN is correct first before filling in the form using this link. You can complete this form at at time during your stay and it should be completed before your Check Out Date. Please review the confirmation email details and let us know if any details are incorrect.

03 Check In/Out – What is the process for leaving my apartment?

04 House Rules – Can I have an overnight guest?

04 House Rules – How do I report an issue?

04 House Rules – Is smoking permitted?

Buckley hall has a non smoking policy see General Licence Terms.

05 Licence – Cancelling my booking, am I entitled to a refund?

05 Licence – What if I want to cancel my booking or break from my licence early?

05 Licence – Is insurance provided for my personal belongings?

05 Licence – When and how do I pay my rent?

06 Security – How do I report a Security Incident?

06 Security – What service is provided?

Out of Hours Support

Please note our office is open Mon-Fri 09:00 to 17:30 and our staff can normally provide emergency on site support during these hours. However simliar to all long term leased residential accomodation we do NOT provide support outside of these normal working hours. We are not a hotel.

Please only contact the office using the Contact Us form on this website. This is the most efficent manner in contacting staff, it provides staff with the minimum required information to help and also emails the most appropriate group of staff to respond in a timely manner. In addition to using the form you can try and call the office phone number as listed on our website below.

I locked myself out of my apartment what can I do.

We recommend preparation 1st. As you would in any apartment share, introduce yourself to, and share your mobile details with your flatmates, if you are locked out, call them 1st and they can provide access. You may need to wait until they can provide access.

If you have lost your keys and you cannot contact your flatemates we recommend you use the Contact Us Form on this website to raise the issue. If we need to replace your keys and fob please see fee relating to same on your Licence terms. Staff will support during normal working hours Mon-Fri 09:00 to 17:30.

The street doors are fob controlled and common, if only locked out of this door you can wait to access when someone exits, and then knock on your apartment door when in.

If you need access out of normal office hours, please note staff are not based on site and will not be able to support. Again we are not a hotel. In the event you cannot contact your flatmates to provide access and you have lost your apartment keys, you will have to wait until the office next opens. In the event receives notice from Contact Form and a staff member is able to attend out of hours to provide access we will bill €100 to cover the staff member expense in travelling into Dublin and providing out of hours support, the staff member will contact you and get your email approval 1st.

Covid Advice – What happens if I or my flatmates get Covid or are close contacts

• Buckley Hall only provides apartment accommodation and cannot provide health advice.
• The accommodation let is specific to your demise or apartment.
• For advice on Covid please refer to the HSE Guidlines available online
• The HSE is the Irish National Health Service and provides general guidelines on what to do if a close contact or if you contract Covid
• Requests to move tenants around the building due to concerns over being close contacts with flatmates are not possible as the building is fully occupied, and in any case such a policy even if possible would likely spread any issue to other apartments preventing isolation.
• The recommendation is to follow the HSE guidelines in all cases and also that of your doctor.
• Our understanding of current HSE recommendations is to complete a Covid test  and/or to isolate if you suspect you are a close contact or if you have Covid.
• If you are isolating and you need something urgent brought to your apartment, let the office know and we can potentially drop outside your door if your flatmates or friends are unable to help.
• If you are very sick please call your local doctor or an ambulance on 112